Asus Zenfone 5 Ze620kl - Black screen - Asus Zenfone 5 (2018, ZE620KL) Questions & Answers

Hello! Unfortunately I dropped my Asus Zenfone 5 Ze620kl, in a drain full of water, and I managed to recover it.
Now the problem is that it turns on, but the screen is black.
I should recover the photos that are of the device, but if I connect it to the PC, the cell phone sees me, but it sees it empty, USB debugging is probably not active.
Is there any way to enable it? I read to install the Android Software Development Kit (SDK), on the PC, but then I am stuck there ... is there a step / step guide or someone who could advise me how to do it?
Thanks!

Related

[HELP ME] S3 mini smartphone that no longer lights up (bricked?) - JTAG

Hello forum! I own a smartphone S3 mini model GT-i8190n with rom stock, root, recovery cwm and usb debugging disabled (I think).
Because of a problem with the battery I was restarting myself very often during the boot and I was forced to keep it constantly on charge ...
The other day ago to reboot but does not start and does not turn on any more, not making time to receive the new battery.
So far I tried to turn it on in all ways, including recovery and download mode, but nothing. Connecting it to the PC via USB I get a new device called U8500 USB ROM, but it connects and disconnects indefinitely and fails to install the drivers.
Could I try some solutions in this way?
I've heard of Jtag to unlock the phone and a particular image debrick.img, but I would absolutely not format anything, nor lose any data, just reactivate the bootloader.
Can I have some information on this method (steps to perform, necessary material, etc.) and if I format the phone? Is any of you able to perform this procedure by the right means?
I apologize if I have violated any rule of the regulation, in which case I will reserve the right to modify the post.
Please help me to solve ... for me it is very important!
Thanks to all those who will respond !!
The battery is dead. Replace it and see what will happen.
Orionbell37 said:
The battery is dead. Replace it and see what will happen.
Click to expand...
Click to collapse
I hope so, but the symptoms it presents (both during the charge, which does not happen, that connecting it to the PC), do not think anything good ...
Now replace the battery, but does not want to wake up. Please help me to solve the problem with other solutions. I do not want to throw the phone.:crying::crying:
david6893 said:
Now replace the battery, but does not want to wake up. Please help me to solve the problem with other solutions. I do not want to throw the phone.:crying::crying:
Click to expand...
Click to collapse
Does the Led on the screen turn on if you connected your phone to Usb-charger?
If not, there could be a problem with mainboard or LCD.
If yes, could be a problem with LCD.
It is not conducive for a long lifetime to use the device often during the charching.
klaus-hamburg said:
Does the Led on the screen turn on if you connected your phone to Usb-charger?
If not, there could be a problem with mainboard or LCD.
If yes, could be a problem with LCD.
It is not conducive for a long lifetime to use the device often during the charching.
Click to expand...
Click to collapse
This smartphone has not any status LEDs.
Now if it is charging does not give any sign of life.
So I assume it is "dead" and the only way to try to resurrect it is through jtag. Correct? Someone who can recommend me something in this way?
"So far I tried to turn it on in all ways, including recovery and download mode, but nothing. Connecting it to the PC via USB I get a new device called U8500 USB ROM, but it connects and disconnects indefinitely and fails to install the drivers."
Are you sure that the Usb-port works?
Did you try a full charged battery?

Mi 8 brick or no brick? Need Data recovery

Dear Members of the XDA forum,
i am a lucky owner of the mi 8 128GB version (global) but during my last holidays (4 days ago) it somehow came in contact with water...not dropped but rather water came into the security bag for....hours? ^^"""
i then and i have no idea how and why it should work..put it into a bowl of rice for 2 days and tried to charge it...the charging indicator lights up, when i press the power button i can feel a little vibration, but no screen...all is black....strangely my car detects the bluetooth connection. When i try to connect it via USB to my PC the PC says "Mi 8" but is unable to install the driver and says the device is not working properly. When i start my device into recovery mode (still no screen) and connect it to my PC ...the Android Bootloader Interface drivers are working perfectly, i even can use fastboot commands to restart phone etc.
Now my big question is....am i able to somehow get my hands on the photos/videos stored on the device? cuz i think not only the screen is broken. (btw. haven't opened it yet)
sorry if this is somehow a double post or i am asking like a nub.
Thanks for all your help in advance
zero1984 said:
Dear Members of the XDA forum,
i am a lucky owner of the mi 8 128GB version (global) but during my last holidays (4 days ago) it somehow came in contact with water...not dropped but rather water came into the security bag for....hours? ^^"""
i then and i have no idea how and why it should work..put it into a bowl of rice for 2 days and tried to charge it...the charging indicator lights up, when i press the power button i can feel a little vibration, but no screen...all is black....strangely my car detects the bluetooth connection. When i try to connect it via USB to my PC the PC says "Mi 8" but is unable to install the driver and says the device is not working properly. When i start my device into recovery mode (still no screen) and connect it to my PC ...the Android Bootloader Interface drivers are working perfectly, i even can use fastboot commands to restart phone etc.
Now my big question is....am i able to somehow get my hands on the photos/videos stored on the device? cuz i think not only the screen is broken. (btw. haven't opened it yet)
sorry if this is somehow a double post or i am asking like a nub.
Thanks for all your help in advance
Click to expand...
Click to collapse
Unfortunately Rice is a myth, the correct solution is isopropyl alcohol.
You need to completely disassemble the phone and clean the corrosion on the contacts with a lint free cloth or kit such as these which I plan to order as well I would not use a standard bottle of alcohol, you can buy contact cleaning isopropyl alcohol made specifically for issues such as this.
Do not further attempt powering on your device, if by any chance you haven't already shorted the phone out , isopropyl alcohol will get you backup and running again.
Finally, the screen will take a little longer to dry than the boards, let everything setup and dry for 3 days before reassembly.
Edit : I just found out that WD-40 make a contact cleaner
I have used CRC recently and its great too. : https://www.amazon.com/CRC-05103-El...NME4DQKZ88H&psc=1&refRID=A82N4B41HNME4DQKZ88H
tsongming said:
Unfortunately Rice is a myth, the correct solution is isopropyl alcohol.
You need to completely disassemble the phone and clean the corrosion on the contacts with a lint free cloth or kit such as...I would not use a standard bottle of alcohol, you can buy ... made specifically for issues such as this.
Do not further attempt powering on your device, if by any chance you haven't already shorted the phone out , isopropyl alcohol will get you backup and running again.
Finally, the screen will take a little longer to dry than the boards, let everything setup and dry for 3 days before reassembly.
Click to expand...
Click to collapse
Yesterday i opened up my phone and almost every part looked white XD i then tried to remove the corrosion with isopropyl, it looks like the contact for the screen is heavily damaged some pins are pure black. After cleaning i tried connecting it again. Nothing new...screen is black, Windows lists the mi 8 as a device but nothing more, recovery boot works...with fastboot, unfortunately usb debugging is not activated so ADB is no option. Also when my win 10 pc recognizes the mi 8 phone it lists it as a MTP-Device but yeah nothing else....the MI Suite also does not see the phone....so since it is booting (waht i guess) i hope i can find a spare display somewhere to test what is shown on the screen..maybe this is my only option to get my data....which is probably fine...i think T_T
Anyone knows where i can find cheap replacement displays for mi 8? is mi 8 LITE or SE same display? e b a y wants 100€ for one...which is too much for me :/
thanks in advance
zero1984 said:
Yesterday i opened up my phone and almost every part looked white XD i then tried to remove the corrosion with isopropyl, it looks like the contact for the screen is heavily damaged some pins are pure black. After cleaning i tried connecting it again. Nothing new...screen is black, Windows lists the mi 8 as a device but nothing more, recovery boot works...with fastboot, unfortunately usb debugging is not activated so ADB is no option. Also when my win 10 pc recognizes the mi 8 phone it lists it as a MTP-Device but yeah nothing else....the MI Suite also does not see the phone....so since it is booting (waht i guess) i hope i can find a spare display somewhere to test what is shown on the screen..maybe this is my only option to get my data....which is probably fine...i think T_T
Anyone knows where i can find cheap replacement displays for mi 8? is mi 8 LITE or SE same display? e b a y wants 100€ for one...which is too much for me :/
thanks in advance
Click to expand...
Click to collapse
I hate to say it, but I would consider this a loss, to many components will be fried. So there is no point in sinking money into attempting repair.
If the accident happened at home, and you have renter's or homeowners insurance you maybe able to get them to contribute towards buying a new device. Otherwise it's unfortunately a complete loss.
If you end up buying another Mi8, I use and recommend the love Mei Case which is water proof/resistant and may have saved your device in this scenario. https://www.amazon.com/XIAOMI-Waterproof-Shockproof-Aluminum-Protection/dp/B07G2XWYKV
https://www.amazon.com/XIAOMI-Waterproof-Shockproof-Aluminum-Protection/dp/B07G2XWYKV

Rog phone 3 (Tencent edition) USB -C port charging but not recognized on my laptop.(Lenovo)

Model Name: ROG 3 trncent edition( ZS661KS)
Firmware Version:WW-17.0823.2012.131
Rooted or not: yes ( was trying to root)
Frequency of Occurrence: Got<HARDBRICKED>
APP Name & APP Version (If your issue relates to the app): no app used.(magisk or anything else)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My rog phone 3 (tencent), which i brought about 6 months ago. I never had any issues like this.
The other day i opened my camera and suddenly the front camera was not working. I restarted the phone, did factory reset, cleared camera data, but nothing solved the issue. I thought i have to upgrade the firmware. So i downloaded the new firmware (2012.143) and connected the usb c cable with my laptop ( lenovo ideapad 320) , but it did not recognize. i tried both ports. I never had this problem before. I unlocked the bootloader, i thought it might help. I also turned on the developer option and selected FTP protocol and USB debugging. But it still didn't connect. while i was trying to enter bootloader recovery mode I accidently put the phone on EDL mode and now its bricked . The indicator light is flashing when i connect to the pc but the PC isn't recognizing the port ( i downloaded the qualcomm EDL driver on my laptop also, but the port option is not showing at all). Is it hardware problem, But the phone was charging just fine.
please suggest some help
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
darkensx said:
Sounds like a hardware malfunction or damage to something on the board (burnt out microchip or resistor something along those lines) something a cell phone or repair shop could have fixed but.. it sounds like you bricked it in combination with the other issue which your best bet now is a new rog phone and sell your current one for parts or repair.. just because the cost to repair it would probably be more than what it is worth as it would require professional repair.
Click to expand...
Click to collapse
Bro my phone turned on, and it functioned normally, i didn't brick it, it was probably battery dead, i charged it for hours and it turned on.. But how do you fix a power IC that supply power from the battery . Is it the one in the (picture) , Because sometimes when it charge it gives only the green light and black screen.
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
Firdhaus81 said:
Iam having an issue on debug. My bottom side is ok on getting debugged.. but my side port tends only to go in charging state.. mine not rooted or anything. Im just trying to downgrade firmware. any advise?
Click to expand...
Click to collapse
Try different cable. Been there seen it before

Need Help for Rog 2 Brick Phone

Good day!
My Rog 2 Global phone suddenly hang while watching youtube and then it died. Right now I am unable to power on the phone or even charge the phone. I'm thinking it may be a software glitch so I would need to reprogram the phone by installing a stock firmware. Unfortunately, at the moment, I am unable to fast boot the phone but when I plug it on PC, there is a connect sound from the PC.
By the way, it used to do fastboot but it just loops from the boot loader until it turns off. Or when plugged into the charger, the LED blinks red but doesn't charge.
My Rog 2 phone is not rooted and is running the latest update from Asus.
Hope anyone can help me with my issue.
Thank you!
From your description I highly doubt this could be a software issue.
Bugs don't just appear like cause something like this, especially if you don't root and tinker with your device.
I heard similar cases that were hardware faults with the motherboard which is expensive. Best go to a repair shop.

Question HELP!! My Redmi note 10 pro hardbrick , completely blank not switching On.

Please I need professional help on this; my note 10pro switched off while I was trying to open a piano-key game app , I suspect it is bricked.the problem is
Do you see something when the phone is charging?
montee491 said:
Please I need professional help on this; my note 10pro switched off while I was trying to open a piano-key game app , I suspect it is bricked.the problem is
Click to expand...
Click to collapse
put it to charge full ,then try to connect it to laptop using usb , do you hear a sound of connection in windows ?
montee491 said:
Please I need professional help on this; my note 10pro switched off while I was trying to open a piano-key game app , I suspect it is bricked.the problem is
Click to expand...
Click to collapse
It couldn`t get bricked from simple app opening. If it suddenly turned off then it could be battery issue, if u hear some sounds and vibrations then its display problem. Try to plug usb cable to pc and check if there is any reaction

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